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CROWN AGENTS

CROWN AGENTS

International Trade, Procurement, Finance and Institutional Development

CROWN AGENTS
St Nicholas House
St Nicholas Road
SUTTON
SM1 1EL
United Kingdom
020 8643 3311
http://www.crownagents.com/

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International Trade, Procurement, Finance and Institutional Development



Crown Agents is an international development company that works with governments, aid agencies, NGOs and companies in nearly 100 countries, bringing an agile and resourceful approach to development issues.

Through consultancy, supply chain management and financial services, we help countries grow their economies, strengthen their health systems and improve financial management.

We are headquartered in Sutton, Surrey but have an established network of international offices, project offices or representatives in 40 countries.

We have a history of recognition at the British Expertise International Awards, winning Outstanding International Collaboration Award in 2014 and 2013, and previously taking home awards including Development Project of the Year in 2010 and Large Consultancy Firm of the Year in 2006.


ACTIVITIES

We help countries grow their economies, strengthen their health systems and improve financial management. We do this by providing consultancy and training in health systems strengthening, trade and growth, public private partnerships, public financial management and governance. We are one of the world's leading experts in public procurement and supply chain management and we provide financial services to facilitate development, focusing on international payments and cash management, trade finance and investment management for donors, NGOs and financial institutions.

Revenue and trade – customs, trade facilitation, tax, Information Technology solutions, shipping and cargo movement, legal advisory services.

Public financial management – budget formulation and execution, debt management, PFM assessments.

Governance and public sector reform – institutional and organisational development, enhancing accountability, training and capacity building, public sector modernisation.

Aid effectiveness and aid management – grant and fund management, strengthening aid coordination and management, pooled donor funds, environmental change, private sector partnerships.

Procurement and supply chain – procurement reform, support and capacity development, international purchasing, quality assurance and inspection, supplies and logistics, e-procurement, post-conflict rehabilitation and reconstruction.

Financial services – Asset management services, development fund administration, financial training, foreign exchange and money market services, multicurrency accounts, payment service, pensions administration, trade finance.

Health systems strengthening – supply chain management, finance/grant management, health facility modernisation, labs system strengthening, capacity development, monitoring and evaluation, IT/MIS, banking and payroll, health areas.


TYPICAL PROJECTS

Customs and Trade Facilitation, IT Solutions
ANGOLA, BULGARIA, MOZAMBIQUE, ST KITTS, MACEDONIA, ALBANIA – management and advisory inputs to reform customs with effective and sustainable revenue enhancement.
GHANA – automating tax processes and improving relations between taxpayer and revenue authorities
KAZAKHSTAN – development of a training centre for Customs Control Committee
PHILIPPINES – supporting efficient collection and processing of tax revenue using trips™ tax suite

Taxation
ETHIOPIA – capacity building of Institute of Tax and Customs Administration
JAMAICA – Promote, Review, Invigorate and Energize the Economic Environment (PRIDE).
INDIA – VAT and direct tax introduction projects in Karnataka and Orissa.
SIERRA LEONE – modernising revenue administration to tackle extreme poverty
TANZANIA - support to the VAT and taxpayer units.

Debt Management
ALBANIA – consulting services to build capacity in debt management
KENYA – developing domestic debt markets
MALTA – established new institution for debt management.
NIGERIA – developing national Debt Management Office
VIETNAM – technical assistance and capacity building of finance ministry and other institutions in external portfolio management.

Environment
GLOBAL – work for the Japanese Government that helps countries achieve emissions reductions and economic growth
RUSSIAN FEDERATION/UKRAINE - environmental protection services such as ensuring the safe removal of nuclear waste and the decommissioning of nuclear plants and submarines.

Health
GLOBAL FUND – technical assistance in procurement and supply chain management to Principal Recipients in Kenya, Nigeria, Uganda, Zambia, Zimbabwe and Sri Lanka.
AFRICA REGIONAL – commodity procurement and logistics, payroll operations, warehouse renovation, and other management services to support Indoor Residual Spraying project working in 15 countries under US President's Malaria Initiative.
ZAMBIA – work with Government of Zambia to improve his health supply system by turning the government-owned central medical stores (Medical Stores Ltd) into an effective, flexible, efficient and demand-led organisation.
ZIMBABWE – Donor-funded allowances to health sector personnel, procurement of health commodities. We are now rolling out a results-based financing model for the revitalising of Zimbabwe’s health services.
INDIA – support to Indian government's efforts to improve transparency and efficiency of health sector procurement and supply chain in Ministry of Health and Family Welfare.
WORLDWIDE – supply of fortificants worldwide to support Global Alliance for Improved Nutrition's malnutrition programmes.
SOUTH SUDAN - managing the South Sudan Health Pooled Fund, aimed at supporting the delivery of essential primary healthcare and referral health services up to county hospital level, as well as health system strengthening at the national, state, county, facility and community levels.

International Procurement
DFID – framework agreements to undertake procurement and capacity building programmes.
Quality Assurance and Inspection Worldwide, for UN agencies and private sector institutions.

Technical Services
AFGHANISTAN - staffing of Afghan Assistance Coordination Authority Procurement Unit.
AFRICA – improving transport in rural African communities
DANIDA – leading a consortium of seven companies on the technical assistance framework of the Danish International Development Agency

Training
In-country courses in Africa and the Caribbean, and UK specialised training.
UK TRAINING CENTRE - Specialists in training in organisational development, procurement, public financial management, supply chain management, banking, financial management and programme & project management.

Post-conflict Reconstruction
AFGHANISTAN - Support services to administration, international organisations and NGOs.
IRAQ - Programme of emergency relief and reconstruction.
INDONESIA – procurement support to tsunami rehabilitation (DFID).
PAKISTAN – consulting for Earthquake Reconstruction and Rehabilitation Authority
LIBYA – working to build the capacity of Libya’s Ministry of Culture and Civil Society to engage with emergent and highly active civil society in Libya following the fall of the Gadhafi regime.

Procurement Reform
KENYA – reducing corruption through procurement reform
NAMIBIA – procurement agent for MCA
UGANDA - support to reformed Central Tender Board.

Public Sector Reform
GHANA - Value-for-money assessment of government contracts to make price savings and improvements in contractual terms.


EXPERIENCE IN

AFRICA
Angola, Botswana, Burundi, Cameroon, Cape Verde, Comoros, Cote D’Ivoire, Democratic Republic of Congo, Egypt, Ethiopia, Gambia, Ghana, Guinea Bissau, Kenya, Lesotho, Liberia, Libya, Malawi, Maldives, Mali, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Rwanda, Sao tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe

CARIBBEAN
Anguilla, Antigua and Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, Dominican Republic, Grenada, Haiti, Jamaica, Montserrat, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Trinidad & Tobago, Turks and Caicos Islands

CENTRAL AMERICA
Belize, Costa Rica, El Salvador, Guatemala

EAST ASIA
Cambodia, China, Hong Kong, Indonesia, Japan, Laos, Malaysia, Mongolia, Myanmar, Philippines, East Timor, Republic of Korea, Singapore, Thailand

EUROPE AND CIS
Albania, Armenia, Azerbaijan, Belarus, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Georgia, Gibraltar, Greece, Hungary, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan

MIDDLE EAST AND NORTH AFRICA
Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, Syria, Turkey, UAE, Yemen

NORTH AMERICA

PACIFIC
Fiji, Kiribati, Micronesia, Nauru, Pitcairn Island, Solomon Islands, Tonga, Tuvalu, Vanuatu, Samoa

SOUTH AMERICA
Colombia, Guyana, Suriname, Uruguay

SOUTH ASIA
Bangladesh, Bhutan, India, Nepal, Pakistan, Afghanistan, Sri Lanka


OFFICES ABROAD

Democratic Republic of Congo (Kinshasa)
Ethiopia (Addis Ababa)
Ghana (Accra)
Ivory Coast (Yamoussoukro)
Kenya (Nairobi)
Liberia (Monrovia)
Malawi (Lilongwe)
Mozambique (Maputo)
Nigeria (Abuja and Lagos)
Senegal (Dakar)
Sierra Leone (Freetown)
Uganda (Kampala)
Zambia (Lusaka)
Zimbabwe (Harare)
Bangladesh (Dhaka)
India (Delhi)
Pakistan (Islamabad)
China (Singapore)
China (Beijing)
Philippines (Manila)
Myanmar (Yangon)
Singapore (Singapore)
Vietnam (Hanoi)
Afghanistan (Kabul)
Turkey (MENA) (Istanbul)
Georgia (Tblisi)
Kyrgyzstan [Central Asia hub] (Bishkek)
Russia Moscow
Ukraine (Kiev)
Bolivia (La Paz)
Guyana (Georgetown)


ASSOCIATIONS

Crown Agents Nigeria Ltd (Nigeria)
ES-KO (UK) Limited (UK)
European Procurement Agents EEIG (UK)
PTG Statesman Travel Limited (UK
Greenshields Project Cargo SPRL (Italy)



SECTORS

Agriculture: Restructuring, privatisation & training
Agriculture: Rural infrastructure - access roads, irrigation & water supply
Financial: Banking
Financial: Debt management
Financial: Financial advisors
Financial: PFI / PPP
Financial: Project finance
Financial: Standards
Healthcare: Economic & policy studies
Healthcare: Equipment services & procurement
Healthcare: Operational management & management consultancy
Healthcare: Public Health
Healthcare: Strategic planning
Institutional: Capacity building
Institutional: Customs reform
Institutional: Education
Institutional: Governance
Institutional: Information technology
Institutional: Management
Institutional: Public sector reform
Institutional: Standards
Institutional: Training
Management: Asset management
Management: Business planning
Management: Communications
Management: E-commerce
Management: Enterprise development
Management: Export promotion
Management: Information technology
Management: Management consultants
Management: Procurement / buying agents
Management: Purchasing strategies
Management: Restructuring
Management: Security & defence issues
Management: Supply chain management
Management: Value planning
Privatisation: Benchmarking
Privatisation: Budgeting
Privatisation: Change control
Privatisation: Cost management
Privatisation: Due diligence
Privatisation: Efficiency assessment / audit
Privatisation: Facilities strategy
Privatisation: Planning & grant advice
Privatisation: Process mapping
Privatisation: Procurement
Privatisation: Project finance
Privatisation: Risk modelling
Privatisation: Tendering & contract selection
Privatisation: Whole life costing
Transport: Logistics
Transport: Research

SECTORS AND DISCIPLINES

SectorDiscipline
AgricultureRestructuring, privatisation & training
AgricultureRural infrastructure - access roads, irrigation & water supply
FinancialBanking
FinancialDebt management
FinancialFinancial advisors
FinancialPFI / PPP
FinancialProject finance
FinancialStandards
HealthcareEconomic & policy studies
HealthcareEquipment services & procurement
HealthcareOperational management & management consultancy
HealthcarePublic Health
HealthcareStrategic planning
InstitutionalCapacity building
InstitutionalCustoms reform
InstitutionalEducation
InstitutionalGovernance
InstitutionalInformation technology
InstitutionalManagement
InstitutionalPublic sector reform
InstitutionalStandards
InstitutionalTraining
ManagementAsset management
ManagementBusiness planning
ManagementCommunications
ManagementE-commerce
ManagementEnterprise development
ManagementExport promotion
ManagementInformation technology
ManagementManagement consultants
ManagementProcurement / buying agents
ManagementPurchasing strategies
ManagementRestructuring
ManagementSecurity & defence issues
ManagementSupply chain management
ManagementValue planning
PrivatisationBenchmarking
PrivatisationBudgeting
PrivatisationChange control
PrivatisationCost management
PrivatisationDue diligence
PrivatisationEfficiency assessment / audit
PrivatisationFacilities strategy
PrivatisationPlanning & grant advice
PrivatisationProcess mapping
PrivatisationProcurement
PrivatisationProject finance
PrivatisationPublic Private Partnerships
PrivatisationRisk modelling
PrivatisationTendering & contract selection
PrivatisationWhole life costing
TransportLogistics
TransportResearch

EXPERIENCE IN

Country
Afghanistan
Albania
Angola
Anguilla
Antigua
Armenia
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Barbuda
Belarus
Belize
Bermuda
Bosnia Herzegovina
Botswana
British Virgin Islands
Bulgaria
Burundi
Cambodia
Cameroon
Cape Verde
Cayman Islands
China
Colombia
Comoros
Costa Rica
Cote d'Ivoire
Croatia
Cyprus
Czech Republic
Democratic Republic of Congo
Dominica
Dominican Republic
East Timor
Egypt
El Salvador
Estonia
Ethiopia
Fiji
Gambia
Georgia
Ghana
Gibraltar
Greece
Grenada
Guatemala
Guinea (Bissau)
Guyana
Haiti
Hong Kong (China)
Hungary
India
Indonesia
Iran
Iraq
Israel
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Lithuania
Macedonia
Malawi
Malaysia
Maldives
Mali
Malta
Mauritius
Micronesia
Moldova
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Nigeria
Oman
Pakistan
Palestine
Philippines
Pitcairn Island
Poland
Qatar
Republic of Korea
Romania
Russia
Rwanda
Sao Tome
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Sri Lanka
St Kitts & Nevis
St Lucia
St Vincent & the Grenadines
Sudan
Suriname
Swaziland
Syria
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Turks & Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
Uruguay
Uzbekistan
Vanuatu
Vietnam
Western Samoa
Yemen
Zambia
Zimbabwe